We collected data from you when you:

• Purchase tickets via Ticket Tailor (processed securely via Stripe)
• Subscribe to our newsletter
• Contact us directly
• Browse our website (cookies & analytics)

DATA TYPES COLLECTED

• Identity: name, email
• Transaction: billing address, ticket details (Stripe processes payments; we do not store full card data)

We process your data under the following legal bases:

• Contract: To process your ticket purchases and deliver services.
• Consent: For newsletters.
• Legitimate Interest: To improve our website and services.
• Legal Obligation: Where we must retain data for tax or accounting purposes.

• To process and confirm your ticket purchases
• To send essential event updates and service-related communications
• To manage newsletter subscriptions and marketing
• To analyse website usage and improve user experience
• To comply with legal and regulatory obligations

We only share your data with trusted third parties when necessary:

• Ticket Tailor — ticket management
• Stripe — secure payment processing
• Brevo — newsletter services
• Analytics tools — to understand site traffic

We ensure all providers comply with GDPR, UK GDPR, and Swiss data laws.

If any third-party services transfer your data outside the UK, EU, or Switzerland, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

Our website uses cookies for:

• Essential functions — enabling ticket purchases and site security
• Analytics — tracking usage via Google Analytics or similar tools
• Marketing — if applicable, via ad tracking pixels

For details, see our Cookie Policy.

Under UK GDPR, EU GDPR, and Swiss FADP, you have the right to:

• Access your personal data
• Request corrections or deletions
• Withdraw consent for marketing
• Restrict processing or object to certain uses
• Request data portability

Contact us at voltakammermusik@gmail.com to exercise your rights.

We only keep your personal data as long as necessary for the purposes we collected it for, including legal, accounting, and reporting obligations.

For questions or data requests, email voltakammermusik@gmail.com.

You also have the right to complain to:

• The ICO (UK)
• Your local EU authority
• The Swiss Federal Data Protection and Information Commissioner