Terms & Conditions

These Terms & Conditions govern all ticket purchases for events organised by Volta Kammermusikfest (“the Festival”, “we”, “us”). By purchasing a ticket, you agree to these terms.

1. Ticket Sales

All ticket sales are processed securely via Ticket Tailor and Stripe.Volta Kammermusikfest is the data controller responsible for your personal data.

You must provide accurate personal information when purchasing.

Tickets are only valid when purchased through official channels.

2. Refund & Exchange Policy

No refunds unless an event is cancelled by the Festival.

If an event is rescheduled, your ticket will remain valid for the new date.

Refunds (where applicable) will be processed via Ticket Tailor.

3. Programme & Performer changes

We reserve the right to:

  • Change event programmes, performers, or venues without notice.
  • Reschedule or cancel events due to circumstances beyond our control (e.g. illness, venue closure).

We will notify ticket holders of any significant changes.

4. Liability Disclaimer

The Festival accepts no liability for travel, accommodation, or other expenses incurred.

Attendance is at your own risk.

We are not liable for delays, interruptions, or cancellations due to circumstances outside our reasonable control.

5. Admission & Conduct

We reserve the right to refuse entry or remove individuals engaging in disruptive, unsafe, or unlawful behaviour.

Latecomers may be admitted at a suitable break but admission is not guaranteed.

6. Photography & Recording

By attending, you consent to photography and video recording for marketing, archival, and promotional purposes. If you wish to opt out, contact us before the event.

7. Governing Law

These terms are governed by the laws of Switzerland (where the festival takes place).

Disputes will be handled by Swiss courts unless required otherwise by applicable laws.